Terms of Service

Plugin Factory LLC — https://pluginfactory.ai

Effective Date: March 15, 2026

1. Acceptance of Terms

By accessing or using the Plugin Factory LLC platform and services (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Service. These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Plugin Factory LLC (“Company,” “we,” “our,” or “us”).

We may update these Terms from time to time. Your continued use of the Service following any modifications constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years old to use this Service. By using this Service, you represent and warrant that you are at least 13 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Creation and Security

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at admin@pluginfactory.ai of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, not current, or incomplete.

4. Description of Service

Plugin Factory LLC provides a software-as-a-service (SaaS) platform accessible via https://pluginfactory.ai. The Service includes all features, tools, and functionalities available through the platform, as well as any updates, enhancements, or modifications we may introduce from time to time.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

5. User Obligations

As a user of the Service, you agree to:

  • Provide accurate and complete information when creating an account and using the Service.
  • Comply with all applicable local, state, national, and international laws and regulations.
  • Not engage in any activities that disrupt, interfere with, or degrade the performance of the Service.
  • Not attempt to gain unauthorized access to the Service, other user accounts, or related systems and networks.
  • Not reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use the Service only for its intended purposes and in accordance with these Terms.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Hacking, probing, or attempting to gain unauthorized access to the Service or related systems.
  • Transmitting malware, viruses, worms, Trojan horses, or other harmful code.
  • Harassing, threatening, impersonating, or intimidating other users.
  • Violating the intellectual property rights of the Company or any third party.
  • Sending spam, unsolicited messages, or engaging in any form of unauthorized advertising.
  • Collecting or harvesting personal information from other users without their consent.
  • Using the Service to conduct any illegal activities or to facilitate violations of any law.
  • Circumventing or attempting to circumvent any security features, access controls, or usage limits of the Service.

Violation of these prohibitions may result in immediate termination of your account and may subject you to legal liability.

7. Intellectual Property

All content, features, and functionality of the Plugin Factory LLC Service, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of Plugin Factory LLC, its licensors, or other content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms. This license does not include the right to sublicense, distribute, modify, publicly display, publicly perform, or create derivative works of the Service.

8. Payment Terms

Access to certain features of the Service requires a paid subscription. All fees are quoted and payable in U.S. dollars unless otherwise specified. Fees are exclusive of applicable taxes, which you are responsible for paying.

We process payments through Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's terms of service and privacy policy. Your payment information is transmitted directly to Stripe and is not stored on our servers.

You agree to pay all charges incurred under your account at the prices in effect when such charges are incurred. We reserve the right to change our fees at any time, with notice provided at least 30 days before the new pricing takes effect for existing subscribers.

9. Refunds and Cancellation

All sales are final. We do not offer refunds for subscription fees already paid. You may cancel your subscription at any time, but you will retain access to the Service until the end of your current billing period.

To cancel your subscription, you may do so through your account settings or by contacting us at admin@pluginfactory.ai. Cancellation will take effect at the end of the current billing cycle, and no partial refunds will be issued for unused time.

10. Subscription Renewal and Auto-Billing

Your subscription will automatically renew at the end of each billing period (monthly or annually, depending on your plan) unless you cancel before the renewal date. You will be charged the then-current subscription rate at each renewal.

We will notify you of any price changes before your next renewal. If you do not agree with the new pricing, you may cancel your subscription before it renews. Continued use of the Service after a price change constitutes your acceptance of the new pricing.

11. Disclaimers and 'As-Is' Provision

The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Plugin Factory LLC does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We make no guarantees regarding the reliability, timeliness, quality, or availability of the Service. We provide the Service on a best-effort basis with no formal uptime guarantee.

Your use of the Service is at your sole risk. Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Plugin Factory LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) the Service.

Our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the total amount of fees paid by you to Plugin Factory LLC during the twelve (12) months immediately preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Plugin Factory LLC, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; or (d) any content you submit, post, or transmit through the Service.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so by contacting us at admin@pluginfactory.ai or through your account settings.

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitation of liability.

15. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA).

The arbitration shall be conducted by a single arbitrator in the United States. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and attorneys' fees in connection with the arbitration. The arbitrator shall not have the authority to award punitive damages.

Class Action Waiver: You and the Company agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you must stop using the Service.

18. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be reformed to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire and exclusive agreement between you and Plugin Factory LLC regarding your use of the Service, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: admin@pluginfactory.ai

Website: https://pluginfactory.ai